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Passes

Passes On Sale Now

21+ event

*Quantities limited while supplies last
*No difference in tiers other than price
*With every festival pass, a $2 Sustainability Fee is included to help support our sustainability efforts and programs. Stay tuned for details.

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Pass Types

General Admission

Includes one (1) GA pass good for entry to the festival, access to GA areas including food & beverage vendors and all stages.

2-Day GA

Starting at $359.95 + Fees

2-Day GA 4-Pack

Get the disco rats in on the 4-Pack! Limited quantities available while supplies last. Includes four (4) GA passes.

Single Day GA

Saturday Starting at $239.95 + Fees
Sunday Starting at $239.95 + Fees

Vip

Includes one (1) VIP wristband good for entry to the festival, all stages, plus the following amenities:

  • Dedicated VIP Entry Lane into the festival
  • Access to VIP viewing area at multiple stages
  • More seating options and restrooms
  • Exclusive Food & Beverage offerings
  • Dedicated VIP Festival Merch Location
  • Dedicated VIP Lane Access at Main Festival Merch Location
2-Day VIP

Starting at $599.95 + Fees

Single Day VIP

Saturday Starting at $359.95 + Fees
Sunday Starting at $359.95 + Fees

Table Reservations

Passes & Table reservations packages available.

To inquire, please contact reservations@rp-projects.com

Payment Plans

25% DOWN PLAN (4 Equal Payments)

For a limited time, put 25% down at the time of purchase, followed by three (3) equal payments. Each subsequent payment will be charged bi-weekly until the remaining balance of the order is paid in full. Available through Friday May 31st, 2024.

50% DOWN PLAN (2 Equal Payments)

For a limited time, put 50% down at the time of purchase, followed by one (1) equal payment two weeks later. Available through Sunday June 30th, 2024.

Payment Plan Info:

  • The 25% Down Payment Plan is only available for purchases made through May 31st, 2024. The 50% Down Payment plan is only available for purchases made through June 30th, 2024.
  • Payment Plans are available for all orders over $200 while supplies last.
  • Only $4 fee per installment for payment plan.
  • You may pay in full if you do not want to use the payment plan.
  • You must select the payment plan during the checkout process. If you miss this, you'll be charged in full. There will be no account adjustments.
  • Exact payment amounts may vary by a few cents due to rounding, but the total due will not exceed order total. Automated payments may take up to 72 hours to process. No refunds, cancellations or exchanges.
  • Defaulting on your payment plan will result in order cancellation and a $50 restocking fee.

Missed Payments:

  • If your payment is declined, you will have a 10-day grace period to pay.
  • If payment is not received by the 10th day after the initial payment due date, your order may be canceled at any time.
  • Defaulting on payments will result in cancellation of your order and a $50 default fee per pass.
    • No exceptions. It is your responsibility to manage your payment plan and to check your credit card and bank statements for charges.
  • Your order will not be eligible for upgrade until it has been paid in full.

FLEXIBLE PAYMENT PLANS AVAILABLE

Need a little more time to pay for your passes? Choose Klarna at checkout to explore payment schedules & pay for your order over time.

Klarna Payment Plan

  • Easy autopay payment schedules to choose from
  • Split your purchase into installments and pay over time
  • Available now

What Is Klarna?

Klarna provides flexible online payment options for ticket purchasers through Klarna Financing. Payment plans allow you to purchase your ticket now, and pay for it over time. Learn more at Klarna.com.

If you meet the requirements below and your cart’s eligible, you can select Klarna at checkout. To sign up, you’ll need:

  • A U.S.-issued debit or credit card,
  • To be 18 years of age or over,
  • A SMS-capable phone number and
  • A U.S. residential address.

You can opt to pay with Klarna by following these steps:

  • Add item(s) to your cart and head to the checkout. Only the total purchase amounts that qualify will be offered the option to pay using Klarna.
  • View and select your preferred Klarna payment option.
  • Select Klarna at the checkout to pay for your purchase.
  • You can manage your orders and payments in the Klarna app.

Pass & Order Info

Pass Information

  • AXS Mobile ID is the ticket to your Portola passes - it’s fast and secure for your festival experience. Stay tuned for the Portola Festival App (iOS and Android) to scan your AXS Mobile ID featuring a unique barcode at the Portola entrance.
  • NOTE: Passes will show up in your AXS account no later than end of day Friday, May 24 if purchased after this date will show up within 10 minutes of purchase.
  • If your party is arriving separately, you may transfer individual tickets through your AXS account – instructions can be found HERE. The recipient will receive an email with a link to accept their transferred tickets and, if they haven’t already, instructions to download the AXS App. For security purposes your AXS Mobile ID refreshes every 60 seconds to a new QR code so any screenshots or printed versions will not be valid.

Order Information

  • There is an 8 pass limit per household.
  • All sales are final.
  • No refunds, cancellations or exchanges.
  • No re-entry.
  • The name on the original order cannot be changed.
  • Our ticketing platform is powered by AXS. Create an AXS Portola FanAccount or update your current AXS information here.
  • There are minimum browser requirements to place an order online. Make sure you have the most updated version.
  • Do not buy passes from a 3rd party/scalper. We won’t service, authenticate or support passes purchased from a 3rd party/scalper. We do not assist in any 3rd party transactions. Receipts/Order Confirmations can be faked/forged. Don’t be fooled.
  • For order questions/help, please contact AXS order support.
  • By purchasing passes, you agree to all Terms of Sale, Terms of Use and Wristband Terms of Use.
  • Please visit our Accessibility page for Accessibility/ADA information.

Manage Your FanAccount

Once you’ve purchased your passes, you can manage your order via FanAccount. To access FanAccount, login here. Here, you can do things like:

  • View order details
  • View payment plan and payment schedule
  • View special offers and upgrades
  • Transfer tickets to a friend

AXS Order Support

https://support.axs.com/
Hours: Mon-Fri 8am-10pm CST, Sat & Sun 12pm-10pm CST
Live Chat available!

Klarna Support

Visit here

Will Call / Box Office

Check back closer to show dates.

  • A government issued photo ID, order number and the credit card used for purchase are required for will call pickup or troubleshooting by the original purchaser.
  • Absolutely no name changes or alternate Will Call pick-ups will be allowed.
  • Box Office will only accept credit or debit card payment. Cash will not be accepted.