CONTACT US

Pass & Order Help:
Access FanAccount to view or manage your order.

Still need help?
https://support.axs.com/hc/en-us
Please include your order number in your correspondence.

Hours:
Monday - Friday 8am-10pm
Saturday & Sunday 12pm-10pm CST

Live chat available.

Hotel & Pass Package Help:  Contact Fuse at wegotyou@fuseexperiences.com

Info:  info.portola@goldenvoice.com // Please include your order number in your correspondence.

Accessibility / ADA:  ada.portola@goldenvoice.com // Please include your order number in your correspondence.

Press: Alexandra Dunne // Alexandra@ADPRCO.com

Partners:  For partnership inquiries, email us here

Media:  To apply for media or photo credentials, click here

Goldenvoice Community Hotline:
*community related inquiries only
Fri 9/29 - Sun 10/1
(877) 324 - 8151
For all things non-community related such as ticketing or event specific inquiries, please see festival contact information above.