Contact Us

AXS Order Support

https://support.axs.com/hc/en-us

Hours:
Mon - Fri 8am - 10pm
Sat - Sun 12pm - 10pm CST

Please include your order number in your correspondence.

Live Chat available.

Login to your Fan Account here.

Accessibility/ADA

Please visit our Accessibility/ADA page and/or email our Accessibility team.

Press/Media

Please use the press application to be considered for press passes.

We will accept requests until Friday, September 6, 2024. You will be notified of your application’s status by Friday, September 13, 2024.

For other press inquiries, please email our press team.

Food & Beverage Vendors

Please fill out this application no later than 07/26/24. We will contact you if interested to provide more info.

Partners

For partnership inquiries, please email our partnership team.

Merchandise Inquiries

https://portolamerch.com/pages/contact

Table Reservations Inquires

https://portolamerch.com/pages/contact

General Festival Questions 

For general festival questions, please email our festival info team.

GOLDENVOICE COMMUNITY HOTLINE

*Community related inquiries only
Fri 9/28 - Sun 9/29
(877) 324 - 8151

For all things non-community related such as ticketing or event specific inquiries, please see festival contact information above.