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If you are using a screen reader and are having problems using this website, please call (888) 226-0076 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.

PASSES

Passes on sale now, just 25% down for a limited time.

PASS TYPES

  • FAQ OPEN

    Pass Info

    • 21+ event
    • Quantities limited while supplies last
    • No difference in tiers other than price
    • With every festival pass, a $2 Sustainability Fee is included to help support our sustainability efforts and programs. Stay tuned for details.

General Admission No added fees

Includes one (1) GA pass good for entry to go absolutely feral at the fest, with access to all GA areas including food & bev spots and all stages.

2-Day GA

Tier 1 $399.95 ($359.95 + $40 fees)
Tier 2 $420.00 ($380 + $40 fees)
Tier 3 $439.95 ($399.95 + $40 fees)
Tier 4 $449.95 ($409.95 + $40 fees)

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2-Day GA 4-Pack

Tier 1 $399.95 ($359.95 + $40 fees)
Tier 2 $420.00 ($380 + $40 fees)
Tier 3 $439.95 ($399.95 + $40 fees)

Includes four (4) GA passes. (Price shown x 4)

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Saturday

Tier 1 $279.95 ($249.95 + $35 fees)
Tier 2 $289.95 ($254.95 + $35 fees)
Tier 3 $299.95 ($264.95 + $35 fees)
Tier 4 $309.95 ($274.95 + $35 fees)
Tier 5 $324.95 ($289.95 + $35 fees)

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Sunday

Tier 1 $279.95 ($249.95 + $35 fees)
Tier 2 $289.95 ($254.95 + $35 fees)
Tier 3 $299.95 ($264.95 + $35 fees)
Tier 4 $309.95 ($274.95 + $35 fees)
Tier 5 $324.95 ($289.95 + $35 fees)

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VIP No added fees

Includes one (1) VIP wristband — your golden ticket to the fest, every stage, and a handful of extra perks to luxuriate like the legend you are.

  • Dedicated VIP Entry Lane into the festival
  • Access to VIP viewing area at 4 stages
  • More seating options and restrooms
  • Exclusive Food & Beverage offerings
  • Dedicated VIP Festival Merch Location
  • Dedicated VIP Lane Access at Main Festival Merch Location
2-Day VIP

Tier 1 $649.95 ($604.95 + $45 fees)
Tier 2 $674.95 ($629.95 + $45 fees)
Tier 3 $699.95 ($654.95 + $45 fees)
Tier 4 $724.95 ($679.95 + $45 fees)

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Saturday

Tier 1 $399.95 ($359.95 + $40 fees)
Tier 2 $424.95 ($384.95 + $40 fees)
Tier 3 $449.95 ($409.95 + $40 fees)

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Sunday

Tier 1 $399.95 ($359.95 + $40 fees)
Tier 2 $424.95 ($384.95 + $40 fees)
Tier 3 $449.95 ($409.95 + $40 fees)

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VIP XL No added fees

Pristine views. Premium perks. Enjoy top-tier access with zero stress and all the drinks and snacks you can handle.

XL ACCESS

  • Pier Stage viewing deck with comfy seats & full-service staff
  • On-stage access at the Warehouse (capacity & artist permitting).
  • + all the VIP & GA amenities

CONCIERGE TREATMENT

  • Fast-track entry with a personal escort
  • XXL guest services with personalized help
  • First access to Portola Week 2025 tickets

COMPLIMENTARY REFUELING STATION

  • Cocktail service with delivery
  • Grab-n-go bar for both alcoholic & non
  • Free eats from our favorite festival vendors
  • Unlimited snacks (yes, unlimited)
  • Damn Good Coffee – the espresso & tea plug
2-Day VIP XL

Tier 1 $1599.95 ($1518.95 + $81 fees)
Tier 2 $1649.95 ($1568.95 + $81 fees)

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Pass & Order Info

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  • Pass Information
    • AXS Mobile ID is the ticket to your Portola passes - it’s fast and secure for your festival experience. Download the Portola Festival App (iOS and Android) to scan your AXS Mobile ID featuring a unique barcode at the Portola entrance.
    • NOTE: Passes will show up in your AXS account no later than end of day Friday, May 23rd if purchased after this date will show up within 10 minutes of purchase.
    • If your party is arriving separately, you may transfer individual tickets through your AXS account – instructions can be found HERE. The recipient will receive an email with a link to accept their transferred tickets and, if they haven’t already, instructions to download the AXS App. For security purposes your AXS Mobile ID refreshes every 60 seconds to a new QR code so any screenshots or printed versions will not be valid.
      • Please note, the transfer option will be turned on within 72 hours of the festival (or possibly sooner). Please stay tuned.
      • The recipient will receive an email with a link to accept their transferred tickets and, if they haven’t already, instructions to download the AXS App. For security purposes your AXS Mobile ID refreshes every 60 seconds to a new QR code so any screenshots or printed versions will not be valid.
  • Order Information
    • There is an 8 pass limit per household.
    • All sales are final.
    • No refunds, cancellations or exchanges.
    • No re-entry.
    • The name on the original order cannot be changed.
    • Our ticketing platform is powered by AXS. Create an AXS Portola FanAccount or update your current AXS information here.
    • There are minimum browser requirements to place an order online. Make sure you have the most updated version.
    • Do not buy passes from a 3rd party/scalper. We won’t service, authenticate or support passes purchased from a 3rd party/scalper. We do not assist in any 3rd party transactions. Receipts/Order Confirmations can be faked/forged. Don’t be fooled.
    • For order questions/help, please contact AXS order support.
    • By purchasing passes, you agree to all Terms of Sale, Terms of Use and Wristband Terms of Use.
    • Please visit our Accessibility page for Accessibility / ADA information.
  • Manage Your Fan Account

    Once you’ve purchased your passes, you can manage your order via FanAccount. To access FanAccount, login HERE. Here, you can do things like:

    • View order details
    • View payment plan and payment schedule
    • View special offers and upgrades
    • Transfer tickets to a friend
  • AXS Order Support

    https://support.axs.com/
    Hours: Mon-Fri 8am-10pm CST, Sat & Sun 12pm-10pm CST
    Live Chat available!

  • Klarna Support
  • Will Call / Box Office

    Check back closer to show dates for location and hours of operation.

    • This is 21+ event.
    • A physical government issued photo ID, order number and the credit card used for purchase are required for will call pickup or troubleshooting by the original purchaser.
    • Absolutely no name changes or alternate Will Call pick-ups will be allowed.
    • Box Office will only accept credit or debit card payment.
      • Cash will not be accepted.
    • There is no parking available at the box office or at Pier 80.

Payment Plans

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  • 5/8 - 6/15 Payment Plan Options

    For a limited time only, put down 25%, 34% or 50% at checkout then divide the remaining balance over equal biweekly payments.

    • 25% down at checkout then divide the remaining balance over 3 equal payments due June 30, July 15, and July 31. 4 payments total. Available until June 15.
    • 34% down at checkout then divide the remaining balance over 2 equal payments due July 15, and July 31. 3 payments total. Available until July 1.
    • 50% down at checkout then divide the remaining balance over 1 equal payments due July 31. 2 payments total. Available until July 15.
  • 6/16 - 7/1 Payment Plan Options

    For a limited time only, put down 34% or 50% at checkout then divide the remaining balance over equal biweekly payments.

    • 34% down at checkout then divide the remaining balance over 2 equal payments due July 15, and July 31. 3 payments total. Available until July 1.
    • 50% down at checkout then divide the remaining balance over 1 equal payments due July 31. 2 payments total. Available until July 15.
  • 7/1 - 7/15 Payment Plan

    For a limited time only, put down 50% at checkout then divide the remaining balance over equal biweekly payments.

    • 50% down at checkout then divide the remaining balance over 1 equal payments due July 31. 2 payments total. Available until July 15.
  • All Payment Plans Info
    • Payment Plans are available for all orders over $100 while supplies last.
    • Only $5 fee per installment.
    • You may pay in full if you do not want to use the payment plan.
    • You must select the payment plan during the checkout process. If you miss this, you'll be charged in full. There will be no account adjustments.
    • Exact payment amounts may vary by a few cents due to rounding, but the total due will not exceed order total.
    • Payments are automated and may take up to 72 hours to process.
      • Please wait for your payment to process. If you make a manual payment during this time, the automatic payment may still process, resulting in a double charge.
    • No refunds, cancellations or exchanges.
    • For any order that defaults on the payment plan, all money will be issued as a Portola Credit via FanAccount. Please note, the funds will expire one year from time of issuance.
  • Missed Payments
    • If your payment is declined, you will have a 10-day grace period to pay.
    • If payment is not received by the 10th day after the initial payment due date, your order may be canceled at any time.
    • Defaulting on payments will result in cancellation of your order and all money paid issued as a Portola Credit that can be used towards future Portola purchases. No exceptions.
    • It is your responsibility to manage your payment plan and to check your credit card and bank statements for charges.
    • Your order will not be eligible for upgrade until it has been paid in full.
  • Flexible Payment Plans Available

    Need a little more time to pay for your passes? Choose Klarna at checkout to explore payment schedules & pay for your order over time.

    Klarna Payment Plan

    • Easy autopay payment schedules to choose from
    • Split your purchase into installments and pay over time
    • Available now

    What Is Klarna?

    Klarna provides flexible online payment options for ticket purchasers through Klarna Financing. Payment plans allow you to purchase your ticket now, and pay for it over time. Learn more at Klarna.com.

    If you meet the requirements below and your cart’s eligible, you can select Klarna at checkout. To sign up, you’ll need:

    • A U.S.-issued debit or credit card,
    • To be 18 years of age or over,
    • A SMS-capable phone number and
    • A U.S. residential address.

    You can opt to pay with Klarna by following these steps:

    1. Add item(s) to your cart and head to the checkout. Only the total purchase amounts that qualify will be offered the option to pay using Klarna.
    2. View and select your preferred Klarna payment option.
    3. Select Klarna at the checkout to pay for your purchase.
    4. You can manage your orders and payments in the Klarna app.