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If you are using a screen reader and are having problems using this website, please call (888) 226-0076 for assistance. Please note, this number is for accessibility issues and is not a ticketing hotline.

What Can I Bring?

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  • FAQ OPEN

    Festival reserves the right, in its sole discretion, to amend the list of acceptable or prohibited items at any time.

  • Allowed Items
    • Bags/Backpacks (clear, 12” x 6” x 12” or smaller) (View Bag Policy)
    • Bandaids
    • Binoculars
    • Blankets / Towels (50” x 70“ or smaller)
    • Breast Pump (Manual, Battery Operated, Or Powered Devices)
      • Breast storage canister (metal/plastic ok)
      • Stored Breastmilk or Formula
    • Cameras (Non-Pro Digital, Disposable, Polaroid and Film)
    • Chapstick / Lip Balm
    • Childhood trauma (The kind that makes you funny)
    • Ear Plugs
    • EpiPens
    • Eye Drops / Contact Lens Solution
    • Face Masks (PPE, non-costume)
    • Face paint
    • GoPros (No Poles/Extenders)
    • Gum / Mints (sealed)
    • Hand Sanitizer
    • Handheld fans (battery-operated + folding fans)
    • Hats
    • Hydration Packs (Empty,Plastic ONLY, 2L or less)
    • Inhalers
    • Lighters
    • Make Up
    • Mobile Phones / Chargers
    • Nicholas Cage
    • Parasols
    • Poster Tubes (cardboard only)
    • Prescription Medication (Name On Medication Must Correlate With Person’s Driver's License or other appropriate state identification)
    • Sunblock / Sunscreen (Non-Aerosol)
    • Sunglasses
    • Water Bottles (Empty, 64oz or less)
    • Water Misters (Plastic, Personal size ONLY, Empty)
  • Prohibited Items

    In addition to the list below, any item deemed inappropriate by festival personnel will not be allowed into the venue/festival and must be either returned to your vehicle or disposed (as appropriate).

    Forfeited items will not be returned. Any verbal assurances to the contrary — whether from staff, security, or other personnel — are incorrect and do not reflect festival policy. If you are unsure if an item you have would be permitted, assume the answer is no.

    • NO Advanced First Aid Kits* (including, but not limited to, hemostatic gauze or powder, tourniquets, compression bandages, decompression needles, or chest seals)
    • NO Aerosol Products (Including Sunscreen)
    • NO Air Horns
    • NO Animals /Pets (Service Animals ONLY, see ADA page)
    • NO Audio Recording Devices
    • NO Balloons / Balls / Inflatable Balls / Frisbees
    • NO Bicycles / Skates / Scooters or Skateboards
    • NO Body Armor
    • NO Chains or Chain Wallets
    • NO Chairs
    • NO Childhood trauma (The kind that makes you sad)
    • NO Coolers
    • NO Drones / Remote Control Aircraft / Cars or Toys
    • NO Flammables (Fireworks, Explosives / Sky Lanterns / Road Flares, etc)
    • NO Flags / Totems / Kites
    • NO Flashlights
    • NO Flyers / Samples / Giveaways / Promotional Items
    • NO Frowns (Must be turned upside down immediately)
    • NO Glass Bottles or Containers
    • NO Glow Sticks / Light Sticks / Laser Pointers / LED Gloves
    • NO Hammocks
    • NO High Visibility Vests
    • NO Hula Hoops / Flow Toys
    • NO Illegal Drugs or Drug Paraphernalia
    • NO Instruments
    • NO IV Bags or Supplies
    • NO Markers / Spray Paint / Paint Pens
    • NO Massagers
    • NO Non-Personal Protective Equipment (PPE) Masks (e.g., costume)
    • NO Outside Food or Beverage
    • NO PCs / Laptops / Tablets / IT Equipment
    • NO Personal Vehicles - Bicycles, scooters, electric scooters, skateboards, hoverboards, segways, golf carts, self-balanced wheels, horses, etc.
      • Personal mobility devices for Accessibility /ADA guests ONLY (see Accessibility / ADA page)
    • NO Professional Cameras
    • NO Racoon Repellant
    • NO Selfie Sticks / Tripods
    • NO Smelling Salts*
    • NO Stuffed Animals
    • NO Tailgating
    • NO Tents, Tarps or Sleeping Bags
    • NO Toy Guns / Water Guns / Sling Shots
    • NO Umbrellas
    • NO VHS copies of “Mrs. Doubtfire" (1993) starring Robin Williams and Sally Field with a supporting performance by Pierce Brosnan who really did nothing wrong despite being the film’s primary antagonist
    • NO Video Cameras
    • NO Wagons / Wheeled Carts
    • NO Walkie Talkies
    • NO Weapons (Guns, Knives, Ammunition, Pepper Spray, Mace, etc. including off-duty law enforcement or concealed carry permits)

    * In the event of a medical emergency, please go to a medical tent or find a festival staff member with a radio.

Get In & Get Out

  • Festival Location / Entrance
    • Portola is a 21+ event located at Pier 80.
    • Make sure you have your ID and AXS Mobile ID Barcode ready before you head in.
    • We love our neighbors. Please be respectful of the surrounding community as you enter and leave the festival.
    • View GET HERE & GET OUT Maps (Available closer to show dates)
    • Check this page regularly for updates. Information is subject to change without notice.
    • *THERE IS NO FESTIVAL PARKING AVAILABLE AT PIER 80. PLEASE DO NOT DRIVE TO THE EVENT.

    Please check back closer to festival dates for details about Bart/Shuttles, SFMTA/Muni, Caltrain, Biking, Lime & Rideshare

    Entrance:

    • Main entrance is located at 900 Marin St, San Francisco, CA 94124.
      • Check back closer to festival dates for details.
    • This entrance is accessible.

Festival Maps

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