GET HERE, GET OUT

• Portola is a 21+ event located at Pier 80.
• Make sure you have your ID and AXS Mobile ID Barcode ready before you head in.
• We love our neighbors. Please be respectful of the surrounding community as you enter and leave the festival.
• View GET HERE + GET OUT Maps closer to festival dates.
• Check this page regularly for updates. Information is subject to change without notice.
• *THERE IS NO FESTIVAL PARKING AVAILABLE AT PIER 80. PLEASE DO NOT DRIVE TO THE EVENT.

We encourage everyone to consider public transit, biking, or walking to Portola—it helps reduce traffic, lowers emissions, and keeps things flowing smoothly for the entire community. But we also understand everyone’s journey is different, and some folks may need to arrive by vehicle. Here’s how to do it with care:

Entrance:

• Main entrance is located at 900 Marin St, San Francisco, CA 94124.
• The box office is located near this entrance.
  • Will Call / Box Office Hours:
    Saturday, 9/20 12pm-9pm
    Sunday, 9/21 12pm-9pm
• This entrance is accessible.

Take BART to 24th St. Mission Station and hop on the free Portola shuttle at the corner of Valencia St. and 24th St. to Pier 80. Have your Clipper Card, ID, and mobile ticket ready on the Portola or AXS App before you head to the event.

Shuttles will run on a loop between Pier 80 and 24th St. Mission BART Station 12:30pm - 11:30pm.

• 24th St. Mission BART Station shuttle loading zone will be at the corner of Valencia St. & 24th St.
  • 2 blocks west upon exiting with signs and staff directing.
• Pier 80 shuttle loading zone will be near the venue at the corner of Illinois St. and Cesar Chavez St. (within 2 blocks)
• There will be a limited amount of accessible shuttles to Pier 80.
  • Please email us a request here.
• All BART stations are accessible.
  • More information about BART accessibility can be found HERE.

Avoid the toll lines and pay your BART/Muni fare ahead of time.

• Get a digital Clipper card.
• You can pay with Google or Apple Pay to load fare onto your Clipper card or your mobile wallet.
• Use the Trip Planner to figure out your route and schedule.
• Don’t wait until the last minute!

Muni provides train and bus service to the Pier 80 area, including extra train service and late station hours during Portola Music Festival. Get customize transit directions to and from Pier 80 using the SFMTA Trip Planner. Pay for Muni using your Clipper Card, digital Clipper card, or the Muni Mobile app. All Muni bus stops and T Third Train stops are accessible. More information about accessibility on Muni can be found HERE.

Heading to the event:

• T Third Train: From Powell St BART Station, walk to Union Square/Market St Station and board Muni’s T Third line toward Sunnydale. Get off at Third/Marin, just 2 blocks from Pier 80.
• Route 48 Quintara exit at 23rd and Third St and walk 10 minutes to Pier 80.
• Route 19 Polk exit at Connecticut and Cesar Chavez and walk 10 minute to Pier 80.
• Route 15 Bayview Hunters Point Express exit at Third & Marin, two blocks from Pier 80.

Leaving the event:

• T Third Train: From 9pm – 12:30am, Board at 3rd & Marin. Muni will have extra T Third trains staged and ready to go downtown at the end of the night. The trains will stop at Union Square-Market St Station, where you can walk to Powell St BART Station, Market St bus routes, or AC Transit Transbay Bus Service. Union Square-Market St Station, Chinatown Station, and Yerba Buena/Moscone stations will stay open late until 1 a.m.
• Route 48 Quintara runs 24/7 and connects to 24th St BART Station. Board at 23rd * 3rd. Buses runs every 20 minutes before 11:30pm and every 30 minute after 11:30pm.
• Route 19 Polk service ends at 10 pm. Board at Connecticut & Cesar Chavez.
• Route 15 Bayview Hunters Point Express Board at Third & Marin, two blocks from Pier 80.
• Route 91 OWL is an overnight route connecting Pier 80 to Ocean Avenue, West Portal, and 19th St.

Riders planning to attend Portola can ride Caltrain to the 22nd Street Station and walk to and from Pier 80. (Approx 1 mile)

The last Southbound train making all stops to San Jose departs 22nd Street Station at 12:10 a.m.

• This station can only be accessed via stairs from 22nd Street and Iowa Street for southbound and northbound service, respectively. There are no ramps, elevators, or escalators to reach the platforms.
• The next accessible stop is at San Francisco Caltrain Station where you can transfer to the T Third.
• All stops on the T Third between Chinatown and Sunnydale are accessible.
• More information about Caltrain accessibility can be found HERE.
• More information about accessible SFMTA stops can be found HERE.

Parking at Caltrain stations:

• Costs $5.50 for the day.
• Permits can be purchased using the Caltrain mobile app or through ticket machines onsite.
• The mobile app can be used immediately after parking, as it requires a space number.
• Paid parking rules are enforced throughout the day.

Caltrain reminds customers that open alcoholic beverages are prohibited on the trains beginning at 9 p.m. on special event days and nights.

For more information about Caltrain schedules and fares or for help planning your trip, call Caltrain Customer Service at 1.800.660.4287 (TTY 650.508.6448) or visit Caltrain.com.

BIKE VALET

Bike Valet services will not be offered this year. There are plenty of bike racks scattered across the area. For bike rack locations nearby, check out the SFMTA Bike Network Map.

BAY WHEELS

Riding with Bay Wheels is an easy, affordable, and super-fun way to explore San Francisco, the East Bay, and San Jose. Just hop on an ebike or a classic ride—and be on your way. Use code PORTOLA25 for one free unlock or a 45-minute classic bike ride. This code can be redeemed in the Bay Wheels or Lyft app under rewards and will be valid from September 20 until Monday, September 22.

1. Unlock It: Pick out a bike, and use the Lyft app or your Clipper card to scan its QR code.
2. Ride It: Hop on and start cruisin’.
3. Park It: Find an open space at any Bay Wheels docking station. When the lock-in light turns green, you’re all set. Ebikes can be locked at public racks for an additional $2.

Keep an eye out for the Bay Wheels Station at the corner of Illinois St. and Cesar Chavez St. intersection. There are also Bay Wheels stations scattered across the area near Pier 80.

1. Illinois St. + Cesar Chavez St. *CLOSEST TO EVENT ENTRANCE / EXIT
2. Indiana St. + Cesar Chavez St.
3. Evans Ave + Newhall St.
4. Illinois St. + 20th St.
5. Iowa St. + 22nd St.
6. Utah St. + 25th St

*info/location subject to change. For more info about the Bay Wheels rider experience, go here.

Skip the traffic and parking hassle by rolling up to the festival on two wheels.

Arriving with Lime:

• Download the Lime app to see a live map of available scooters and LimeGliders across the city.
• Scan the QR code on a vehicle to start your ride.
• Once you arrive, we recommend parking your Lime on Illinois St. between 23rd St. & 24th St.

Leaving with Lime:

Lime vehicles will be available along Illinois St. between 23rd St. & 24th St. (next to the general rideshare zone). Find additional vehicles near the SF Marin Food Bank (Illinois St. & Marin St.)

WAYMO DROP-OFF AND PICK-UP ZONE:

Turn up the volume and ride with Waymo to Portola!

Your drop-off and pickup zone is just a short walk from the festival entrance. Heading home? Put Waymo on repeat and return to the same spot for your ride out.

And if you really must be driven by another human, please head to the general drop-off/pick-up zone at 23rd St and Illinois St.

1. This zone is located a few blocks away from the main entrance.
2. Consider scheduling your rides to and from the drop-off / pick-up zones in advance.
3. Traffic might be a little spicy—give yourself extra time.
4. Reminder: Waymo riders get their own designated drop-off/pick-up zone (see above).